1. Discovery Process:
The project always begins with a discovery process, where our client needs and desires are uncovered. During this time the client is educated on the realities of technological trends possible budget constraints and built-in obsolescence.
2. System Design:
Now that pertinent information has been gathered, a detailed report is developed in accordance to the plans. The system design team defines all aspects of the project functionality for each room or area. Sample project designs will be created that will show all hardware and pre-wire drops. All hardware is defined with exacting detail. This information is reviewed with the client and revised until approval is received.
After a client has signed off on the system design and project price, the engineering team will plan and produce documents and drawings for the installation of the technical solutions to not only meet client needs, but ensure reliability and ease of use. A complete engineering documentation package will be presented to the client.
4. Implementation Process:
Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure such as conduit, low voltage wiring and enclosure. We purchase all system equipment and assemble as appropriate in our office or at the job site. Our job is only complete when the client is 100% satisfied with the finished product. The length of time for this phase is dependent upon the time frame of construction. Once system installation is complete, all engineering documentation is updated to an as-built state.
5. Service & Support:
A complete set of as-built documentation is delivered to every client at the final project sign-off. We strive to make every client, a client for life. By delivering as-built documentation and programming source code to our clients, we ensure that the investment they have made into their facility is well protected and may be serviced for life with accuracy and diligence. We honor all manufacturer warranties and offer extended client care packages.